Privacy Policy
Last updated: 16 October 2026
1. About this Privacy Policy
SME Money Market Pty Ltd (ABN 39 686 033 081), trading as SME Money (We, Us or Our), respects Your privacy. In this Privacy Policy, You and Your refer to an individual whose personal information We collect or hold.
This Privacy Policy explains how We collect, use, disclose and hold personal information in connection with Our website, finance enquiries and services. It also explains how You can contact Us about access, correction or a privacy concern. The Australian Privacy Principles under the Privacy Act 1988 (Cth) govern the handling of personal information to which they apply.
2. Information We collect
The information We collect depends on how You interact with Us and the service You request. It may include:
- Your name, contact details, date of birth and identification information;
- business details, including business name, ABN and trading history;
- financial, credit, employment and income information;
- information contained in documents You provide, such as bank statements and business activity statements; and
- IP address, device information and browsing activity collected through cookies and website analytics.
Business information may also be personal information where it relates to an identified or reasonably identifiable individual.
3. How We collect information
We collect information directly from You when You submit an enquiry or application, use Our website or online tools, provide supporting documents, or communicate with Our brokers, agents or partners.
We may also collect information from third parties, such as finance partners or credit reporting bodies, with Your consent.
4. How We use information
We collect and use information to:
- assess eligibility for financial products and help match You with appropriate lenders;
- respond to enquiries and communicate about applications;
- meet applicable legal and regulatory obligations, including anti-money laundering and counter-terrorism financing obligations where applicable; and
- improve Our services, website usability and marketing performance.
Our use of cookies, analytics and advertising technologies is explained in section 7.
5. When We disclose information
In connection with these purposes, We may disclose information to:
- lenders on Our panel and finance partners;
- credit reporting bodies;
- IT and other service providers, including customer relationship management and email providers;
- professional advisers and other parties assisting with an application; and
- regulatory authorities where disclosure is required by law.
6. Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Some information may be stored on servers located outside Australia.
Privacy law requires reasonable steps to destroy or de-identify personal information when it is no longer needed for a permitted purpose, subject to applicable exceptions, including legal retention requirements. Different requirements may apply to different records.
7. Cookies, analytics and advertising
Our website uses cookies and third-party tracking technologies, including Meta Pixel, to understand website use, improve usability, measure marketing performance and support retargeting or lookalike advertising campaigns. These technologies may involve the collection and disclosure of IP address, device and browsing information.
You can manage or disable cookies through Your browser settings. Disabling cookies may affect some website functions. Browser cookie settings may not prevent every form of tracking.
You may contact Us using the details in section 10 to request that Your personal information no longer be used or disclosed by Us for direct marketing, or to withdraw consent You have given for that purpose.
8. Access, correction and privacy concerns
You may request access to personal information We hold about You or ask Us to correct it. Please contact Us using the details in section 10 and describe the information or correction Your request concerns. Access and correction rights are subject to applicable privacy law.
If You are concerned about how We have handled Your information, You can make a privacy complaint using the same contact details. Please describe what happened and the outcome You are seeking so that We can understand Your concern.
Information about privacy rights and the external privacy complaints process is available from the Office of the Australian Information Commissioner.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be available on this page, with the date of the latest update shown above.
10. Contact Us
SME Money Market Pty Ltd
Level 8, 1 O’Connell Street
Sydney NSW 2000
Email: info@smemoney.com.au
Phone: 1300 601 209